Make it happen!

The digital government: Make it Happen!

Information Society and Government Study Group

The Netherlands has much to gain from a fast-pace switch to digital. The Dutch government can, and should, make a significant contribution to the switchover. There are many opportunities to carry out public tasks and services better and to increase the confidence citizens and businesses have in using new, innovative solutions. The key is for government to develop a new approach to digitisation. Politicians, directors and civil servants agree that digitisation is important, but not necessarily urgent, but this is precisely what needs to change. It needs to be an urgent priority because government digitisation can offer better services, increased economic growth and more transparent governmental operation. This report presents the conditions that must be met and the steps that must be taken to reach this goal.